USE "SWEETSHIP" FOR FREE SHIPPING ON ORDERS $35 + MUST USE CODE AT CHECKOUT

FAQ's

Can all of the bars be used for full body use?
Yes, all of our soaps that are labeled Yoni Bars can be used for your entire body.

Should I use the yoni bar inside of my vagina?
Before using the yoni bar, please consult with your OBGYN. I highly recommend that you do not use the yoni bar inside of your vagina, it should only be used externally.

Is it normal to break out after using the Black Magic bar for the first time?
The Black Magic bars sole purpose is to '"detox" your skin. Which means, it will extract toxins and impurities from your skin. If you notice that this persist more than a week, discontinue use.

Why are the bars in different colors each time?
Due to the handcrafted nature of our products, we enjoy being creative with designs and colors. However, this does not affect the ingredients, nor the potency.


Will I receive a tracking number?
As soon as your order is shipped, you will receive a tracking number. Please allow up to 48 hours for your tracking number to be updated by USPS.

How long is shipping?
All orders are processed within 3-4 business days. Business days are Monday-Friday unless a shipping date is mentioned on the product page. We do not ship on major holidays or weekends. I do not allow partial shipments/pickups. If you would like to receive in stock items outside of preordered items you must create a seperate order. 

Where can I purchase Sweet Kitty Products?
We are based online at sweetkittyclub.com AND At The Be Lounge. I also have wholesale and private label options. 

What happens if my order is returned to sender?
If your order is returned to sender, you will be prompted to purchase a reshipping fee listed on our website. The Sweet Kitty Club is not responsible for any shipment issues caused by USPS. If you choose not to purchase a reshipping fee, you will be issued a store credit in the full amount of your order (minus the shipping fee), only if the order is returned to us in mint condition.
NO REFUNDS! NO EXCEPTIONS!

Can I cancel my order once it is placed?
Once you place your order, you cannot cancel it. No exceptions!

What if I input the wrong address?
We will gladly modify your address, if your order has not been processed for shipping. You will only be able to modify your address within 24 hours after your purchase, otherwise, your order will be shipped to the address you provided. Please take your time at checkout.

How often do you restock?
We restock our website on the 5th of the month.

How do I stay updated on upcoming restocks and sales?
Please subscribe to our mailing list on our home page.